Strictly Necessary Cookies
These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.Analytical/Performance Cookies
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.Functionality Cookies
These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).Targeting Cookies
These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. You can find more information about the individual cookies we use and the purposes for which we use them in the table below:Cookie Name | Type | Purpose |
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vsaid.[id] | Necessary Cookies |
An anonymous identifier used for VSAnalytics - a tool to analyse the health of the Visualsoft platform. This is not linked to any personal information. Provenance: 1st Party - Duration: Persistent (2 years) |
vsases.[id] | Necessary Cookies |
An anonymous identifier used for VSAnalytics - a tool to analyse the health of the Visualsoft platform. This is not linked to any personal information. Provenance: 1st Party - Duration: Persistent (30 minutes) |
vscommerce | Necessary Cookies |
A session identifier cookie that disappears after the browser is closed. This is a unique ID that references the database entry holding information such as the basket contents, logged in status and other information. Provenance: 1st Party - Duration: Session |
VSCurrency | Necessary Cookies |
An identifier that references the currency the prices are displayed in. Provenance: 1st Party - Duration: Persistent (1 day) |
vsft | Necessary Cookies |
A list of identifiers used to determine how website pages and functions should operate when trialling new website features. Provenance: 1st Party - Duration: Persistent (4 weeks) |
VSMultisiteIPRedirected | Necessary Cookies |
An identifier that flags if we have automatically redirected the visitor to a more appropriate version of the site depending on their location. Provenance: 1st Party - Duration: Persistent (1 day) |
VSVatPrices | Necessary Cookies |
An identifier that references if prices are shown inclusive or exclusive of VAT. Provenance: 1st Party - Duration: Persistent (1 day) |
abandoned_order | Necessary Cookies |
An idenitifier the references the customers current order ID, allowing the site to determine when an order has been abandoned. Provenance: 1st Party - Duration: Persistent (7 days) |
cookie_policy | Necessary Cookies |
An identifier which stores the customers consent state for the cookie policy so that the website can remember your preferences for either accepting or rejecting non-essential cookies. Provenance: 1st Party - Duration: Persistent (30 days) |
locale_prefix | Necessary Cookies |
An identifier used to keep a visitor on a specific version of the website. Provenance: 1st Party - Duration: Persistent (1 day) |
mobile_app | Necessary Cookies |
An identifier that references whether the customer is currently using the mobile app version of the site. Provenance: 1st Party - Duration: Persistent (1 day) |
paypal_token | Necessary Cookies |
An identifier which stores the Paypal token that references the database entries for the customers order during checkout. Provenance: 1st Party - Duration: Persistent (1 day) |
UPGRADE_REDIRECT | Necessary Cookies |
An identifier which is created when the customer has been redirected to a notice that a browser upgrade is required in order to use the website. Provenance: 1st Party - Duration: Persistent (30 days) |
VS_GUEST | Preference & Functional Cookies |
An internal identifier used to determine where a customer has registered as a guest user. Provenance: 1st Party - Duration: Persistent (30 days) |
VSCategoryGroup | Preference & Functional Cookies |
An identifier that references the last top level category visited. Provenance: 1st Party - Duration: Persistent (1 year) |
VSDownloadlistId | Preference & Functional Cookies |
An identifier that references the database entries holding the visitors download lists on the website when they are not logged in Provenance: 1st Party - Duration: Persistent (1 year) |
VSDownloadlistToken | Preference & Functional Cookies |
An identifier that references the database entries holding the visitors download lists on the website when they are not logged in Provenance: 1st Party - Duration: Persistent (1 year) |
VSWishlistId | Preference & Functional Cookies |
An identifier that references the database entry holding the visitors wishlist on the website when they are not logged in. Provenance: 1st Party - Duration: Persistent (1 year) |
VSWishlistToken | Preference & Functional Cookies |
An identifier that references the database entry holding the visitors wishlist on the website when they are not logged in. Provenance: 1st Party - Duration: Persistent (1 year) |
_sh | Preference & Functional Cookies |
An identifier which stores when the customer has closed the sticky header on the website. Provenance: 1st Party - Duration: Persistent (14 days) |
occasional_newsletter_popup | Preference & Functional Cookies |
An identifier which stores the visitor has already been asked if they wish to join the newsletter. Provenance: 1st Party - Duration: Persistent (1 year) |
offer_popup | Preference & Functional Cookies |
An identifier which stores if the visitor has already been asked if they wish to join the newsletter. Provenance: 1st Party - Duration: Persistent (15 days) |
redirect_banner_shown | Preference & Functional Cookies |
An identifier that stores whether the customer has been presented with a banner informing them they have been redirected to a more appropriate version of the website depending on their location. Provenance: 1st Party - Duration: Persistent (31 days) |
search_suggestions_from | Preference & Functional Cookies |
An identifier which stores the keywords used for search suggestions. Provenance: 1st Party - Duration: Persistent (30 days) |
VSReferrer | Performance & Statistics Cookies |
An identifier that stores the website that referred you Provenance: 1st Party - Duration: Persistent (30 days) |
last_GTM_order_id | Performance & Statistics Cookies |
An identifier which references the customers last order ID for performance tracking. Provenance: 1st Party - Duration: Persistent (1 day) |
newsletter_tracking | Performance & Statistics Cookies |
An identifier which references the newsletter link clicked on by the customer for tracking order conversions from newsletters. Provenance: 1st Party - Duration: Persistent (30 days) |
3rd Party Name | Type | Additional Information |
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Performance & Statistics Cookies |
Our website utilises the Facebook Pixel for measuring the performance of areas of our website and to allow remarketing services for products, and so you may be sent cookies for this service. You can also choose to share content from our site with others via the social networks listed on the left, and so you may be sent cookies from these websites. |
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Pinterest Houzz Tik Tok |
Marketing & Advertisement Cookies | You can choose to share content from our site with others via the social networks listed on the left, and so you may be sent cookies from these websites. |
Google Analytics | Performance & Statistics Cookies |
Non-personal information used to track a visitors route through the website. This is used to find at which point customers have abandoned the checkout process and is used to improve the website. You can read more information on the cookies used by Google Analytics uses on its information page |
Google Ads | Marketing & Advertisement Cookies |
We utilise the online advertising services of the third party companies listed on the left, and each of their sites use may set cookies to help identify which adverts are clicked on/interacted with. |
Bing | Marketing & Advertisement Cookies | We utilise the online advertising services of the third party companies listed on the left, and each of their sites use may set cookies to help identify which adverts are clicked on/interacted with. |
Lead Forensics | Performance & Statistics Cookies | Lead Forensics provides us with analytics data on the performance of our site (such as how frequently pages are visited, number of visitors, etc.) and it uses cookies to help deliver this service. |
Salesfire | Preference & Functional Cookies |
Salesfire targets areas of the customer journey that have the greatest influence on revenue and behaviour to accelerate conversions and uses cookies to help deliver this service. |
MS Clarity | Performance & Statistics Cookies |
Is a free user behavior analytics tool that helps us understand how users are interacting with our website through session replays and heatmaps and uses cookies to help deliver this service. |
What Will Happen If I Disable Cookies?
If you choose to disable access to cookies on your browser you will not be able to login, register or purchase from this website. Information on how to disable cookies in popular web browsers can be found below:PC Instructions | MAC Instructions | |
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