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We accept all major credit/debit cards for payment as well as PayPal. If your credit/debit card is rejected by our online payment processing systems, please double-check that all the details you entered on the website were correct. Your name and address details must match the cardholder address details held by your card issuer. If the problem persists, please contact your credit/debit card provider.
If the payment is not authorised by your bank or card issuer then the order will not be complete and we will not be able to fulfil the order. Please note that some issuing banks may still reserve your funds for a period of time.
All credit and debit card holders are subject to validation and authorisation by both us and the card issuer, to maintain security and prevent fraud. We work with Sage Pay to delivery essential service to our customer. Sage Pay are the fastest payment service provider that specialises in secure card payments solutions.
Please see our Terms & Conditions for more information
For guaranteed peace of mind, all of our deliveries are insured.
Our standard delivery times are as follows:
Monday - Friday 9am till 6pm
Delivery costs for mainland UK are as follows:
Small deliveries (taps, showers and accessories) - £9.95 Medium deliveries (vanity units, basins and shower trays) - £40 Pallet deliveries (baths) - £96
If you are ordering several products, you will pay one delivery charge, which is based on the higher costing delivery. All deliveries will be to your door if you have a clear pathway and a flat surface. For insurance purposes, we can not bring the product(s) into your home. No baths will be brought up or down outside steps.
For delivery quotes outside of the UK, please call us on 020 3370 4057 or visit our international deliveries page.
IMPORTANT
Although we thoroughly inspect all products prior to shipment, we advise you inspect your product(s) once the delivery arrives to ensure that you are satisfied with the products received.
We aim to deliver a fast and efficient delivery service, though we must stipulate that product lead times may vary, therefore we ask that you only arrange fitting and installation once you have received your goods in full.
RETURNS
We hope that you're delighted with all of your Lusso purchases, however in the unlikely event that you receive damaged or faulty goods, or any incorrect items, please email customerservice@lusso.com within 48 hours of receiving your order.
What is a rimless toilet?
Rimless toilets look similar to classic style toilets in appearance, however it’s the interior that is different. They are constructed without a rim inside the bowl which makes it easier to clean, as well as a direct flush technique that shoots water around the pan.
This rimless toilet is great as very easy to clean being rimless we are very happy as we have been with everything we have had from Lusso
Lusso Stone Ltd
September 10, 2023 | Anna
Senza Matt close couples rimless toilet & seat
Quality of materials. Function excellent. Would recommend
Lusso Stone Ltd
The Senza Matte Close Coupled Toilet is a timeless style adapted with innovative technology and luxurious design to create a contemporary appeal.
The functional design couples the toilet pan and cistern together with a classic back to wall feature which perfectly fits into all bathroom interiors. Constructed with a rimless hygienic system that allows effortless cleaning, reduced bacteria build-up, and improved hygiene levels.
Our Closed Coupled Toilet is the perfect fitting for a luxury, modern interior. Finely crafted from ceramic material and finished in our signature matte white coating that looks immaculate in bathroom spaces.